TERMS AND CONDITIONS

Effective Date: 05-05-2026

These Terms and Conditions (“Terms”) govern your access to and use of Sundrah (“Website,” “Platform,” “we,” “our,” or “us”), operated by Sundrah Technologies Ltd. By accessing or using this Website, you agree to be legally bound by these Terms. If you do not agree, please do not use our services.

1. About Sundrah

Sundrah is an online marketplace that enables users to buy and sell a wide range of general merchandise. We provide a platform for connecting buyers and sellers but do not directly manufacture most of the products listed.

2. Acceptance of Terms

By using Sundrah, you confirm that you have read, understood, and agreed to these Terms. These Terms apply to all users, including visitors, buyers, sellers, and merchants.

3. Eligibility

You must be at least 18 years old to use this Website or be under the supervision of a parent or legal guardian. By using the platform, you represent that you meet this requirement.

4. User Accounts

To access certain features, you may need to create an account. You agree to:

• Provide accurate and complete information
• Keep your login credentials secure
• Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

5. Marketplace Role

Sundrah acts as an intermediary platform connecting buyers and sellers. We do not guarantee:

• The quality, safety, or legality of listed products
• The accuracy of product descriptions
• That sellers will fulfill orders

Transactions between users are conducted at their own risk.

6. Product Listings and Pricing

All product listings, descriptions, and prices are provided by sellers and may change without notice. While we strive for accuracy, errors may occur. We reserve the right to correct errors, cancel orders, or refuse transactions where necessary.

7. Orders and Payments

By placing an order, you agree to pay the full amount for the product, including any applicable fees. Payments must be made through approved payment methods on the platform. We reserve the right to:

• Refuse or cancel orders at our discretion
• Limit quantities purchased
• Request additional verification before processing orders

8. Delivery and Fulfillment

Delivery timelines and fulfillment are managed by sellers or third-party logistics providers. Sundrah Technologies Ltd. is not responsible for delays, damages, or losses during shipping, though we may assist in dispute resolution.

9. Returns and Refunds

Return and refund policies may vary depending on the seller. Buyers are encouraged to review seller policies before making a purchase. Sundrah may intervene in disputes but does not guarantee refunds unless explicitly stated.

10. Prohibited Activities

You agree not to:

• Use the Website for illegal or fraudulent purposes
• Post misleading or false information
• Infringe on intellectual property rights
• Attempt unauthorized access to the platform
• Distribute malware or harmful content

Violation may result in account suspension or legal action.

11. Intellectual Property Rights

All content on Sundrah, including logos, text, graphics, and software, is owned by or licensed to Sundrah Technologies Ltd. and protected by applicable laws. You may not reproduce, distribute, or exploit any content without prior written permission.

12. Privacy

Your use of Sundrah is also governed by our Privacy Policy. By using the platform, you consent to the collection and use of your information in accordance with our policies.

13. Limitation of Liability

To the fullest extent permitted by law, Sundrah Technologies Ltd. shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Issues arising from third-party sellers or services

Your use of the platform is at your own risk.

14. Disclaimer of Warranties

Sundrah is provided on an “as is” and “as available” basis. We do not guarantee that:

• The Website will be uninterrupted or error-free
• Products will meet your expectations
• The platform will always be secure

15. Indemnification

You agree to indemnify and hold harmless Sundrah Technologies Ltd., its employees, and affiliates from any claims, damages, or liabilities arising from your use of the Website or violation of these Terms.

16. Termination

We reserve the right to suspend or terminate your access to the Website at any time without prior notice if you violate these Terms or engage in harmful conduct.

17. Governing Law

These Terms shall be governed by the laws of the Federal Republic of Nigeria. Any disputes shall be resolved in the courts of Lagos State, Nigeria.

18. Changes to Terms

We may update these Terms from time to time. Changes take effect immediately upon posting. Continued use of Sundrah constitutes acceptance of the updated Terms.

19. Contact Information

If you have any questions or concerns regarding these Terms, please contact us:

Sundrah Technologies Ltd.
13, Olarenwaju Street, Akesan Bus-stop, Lasu Igando Road
Lagos, Nigeria
Email: contact@sundrah.com

By using Sundrah, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.